01
Omnichannel Customer Strategy for LG
Academic group project · Customer Strategy · Omnichannel · Digital Transformation · Spreadsheet modelling
Group project where we analysed an omnichannel strategy for LG using ecommerce, CRO, inbound, registered-user acquisition, and financial scenarios to prioritise customer levers.
Area
Customer Strategy · Omnichannel · Digital Transformation
Techniques
CRO scenarios · Inbound strategy · Registered-user acquisition